The money for Unemployment Benefits comes from taxes the employers pay to the state and federal governments. The law does not allow employers to deduct money from your paycheck to pay for Unemployment Benefits.
Once your application for Unemployment Benefits is submitted, TWC will investigate the reason you are no longer working. If TWC determines that you were not fired for misconduct connected with your work or you quit your job for a work-related or medical reason, you may be eligible for Unemployment Benefits. TWC will notify you by mail of any decisions.
After you complete your application for Unemployment Benefits, allow a few days before calling a TWC Tele-Center
for specific information about your claim application.
You may be required to register for work at a state employment service office to remain eligible for Unemployment Benefits. If you are living in Texas, you can register for work in-person at a Texas workforce center or over the Internet at WorkInTexas.com
. Registering for work is separate and distinct from submitting an application for Unemployment Benefits. If you are living outside of Texas, you can register with your local employment service office.
If you qualify for benefits, TWC will deposit benefit payments to your TWC UI Visaź Debit Card
account unless you sign up for direct deposit
. To sign up for direct deposit, or to change your payment option:
TWC will mail you instructions that tell you how to request payment every two weeks by logging on to Unemployment Benefits Services (select My Home and use the Payment Request Quick Link) or calling Tele-Serv.
Proof of Wages and/or Work are documents that you must provide to close a disqualification. You may substitute any of the documents listed below only if your name, Social Security Number and the employer's name, address, and phone number are on the documents:
- Check stubs
- An employer letter with:
- Name and Social Security Number
- Beginning date of employment
- Ending date of employment (if applicable)
- The employer's name, address and telephone number
- The total amount of wages earned
- W-2 Forms (You must be able to identify the specific time frame covered by the W-2)
- 1099 Forms (You must be able to identify the specific time frame covered by the W-2)